Our Company’s Privacy Policy:

The privacy of our users is a priority for our company, and we are committed to protecting our customers’ personal data. This Privacy Policy aims to inform you how we collect, use, share, and protect your personal information when interacting with our website, products, and services. By accessing or using our services, you agree to the practices described in this policy.

1. Collection of Personal Data

We collect personal information in several ways, as described below:

• Information provided directly by you: When you create an account, make a purchase, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, physical address, payment details, and other data necessary to perform our services.

• Usage information: When interacting with our website or using our services, we collect data about your activity, such as the pages you visit, products viewed, purchases made, and browsing data. We may also collect information about your device, such as your IP address, browser type, operating system, and other technical details related to access and use of our website.

• Third-party information: We may receive information from third parties, such as marketing partners or social media platforms, to improve our communication with you or personalize our product and service offerings.

2. Use of Personal Data

We use your personal information for the following purposes:

• Service provision and improvement: We use your data to deliver requested products and services, enhance user experience, and develop new features, products, and services.

• Communication: We may use your data to keep in touch with you about your account, orders, promotions, updates, and other information we believe may be of interest, such as special offers.

• Analysis and personalization: We use your data to better understand customer behavior and preferences, enabling us to improve our products, services, and overall website experience.

• Fraud prevention and security: Your personal data may be used to prevent fraud, ensure the security of our systems and services, and comply with legal obligations.

3. Sharing of Personal Data

We may share your personal data with the following types of third parties, according to the purposes described:

• Service providers: We share your data with partners and service providers who help us operate our business, such as payment processors, logistics, and IT companies. These third parties are contractually required to protect your data and use it only for authorized purposes.

• Marketing partners: Your personal data may be shared with marketing partners to send relevant offers and promotions, always according to the preferences you have provided.

• Government authorities: When required by law or to protect our rights, we may share your data with government authorities or other regulatory bodies.

4. Your Rights Regarding Personal Data

You have the following rights regarding your personal data:

• Access: You have the right to request information about the personal data we collect and how it is used.

• Correction: If you find your personal data is incorrect or outdated, you can request corrections.

• Deletion: You can request the deletion of your personal data, except when legal obligations prevent immediate deletion.

• Processing restriction: In certain circumstances, you may request the limitation of processing, keeping data stored but not used.

• Objection to processing: You have the right to object to the use of your personal data for certain purposes, such as direct marketing or profiling.

• Data portability: You have the right to receive your personal data in a structured, machine-readable format and transfer it to another controller, when applicable.

5. Security of Personal Data

We adopt physical, technical, and organizational security measures to protect your personal data against unauthorized access, misuse, loss, theft, or alteration. While we implement strict controls, no security system is completely invulnerable. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. If there is a legal requirement to retain data for a longer period, it will be stored according to that obligation.

7. Cookies

Our website uses cookies to provide a more personalized and efficient experience. Cookies are small text files stored on your device (computer, tablet, or smartphone) when you access our site. These files allow the site to “remember” your preferences and actions while browsing, making your interaction with our content easier. Below, we explain how we use cookies, what types we use, and how you can manage them.

• What are cookies? Cookies are small text files containing information about your browsing. When you visit our site, your browser stores these files on your device so that when you return, the site can recognize your preferences, improve navigation, and make your experience smoother.

• Types of Cookies We Use:

  1. Essential cookies: Required for basic site functionality. They enable essential features, such as accessing secure areas of the site and completing transactions. Without these cookies, services you requested, such as purchases or account access, cannot be provided.

  2. Performance cookies: These collect information on how visitors use the site, such as the most visited pages and any error messages. While they do not collect identifiable personal data, they help improve site usability.

  3. Functionality cookies: Used to remember your preferences, such as language, region, or other custom settings to make browsing more efficient.

  4. Advertising and marketing cookies: Used to monitor browsing behavior and provide more relevant ads based on your interests. They may be supplied by third parties such as advertising networks.

  5. Social media cookies: If you interact with our content through social media buttons (such as “Like” or “Share”), these platforms may place cookies on your device.

• How cookies improve your experience: Cookies allow us to personalize your browsing experience, remember preferences such as language and location, and analyze user behavior to improve performance.

• How to control cookies: You can manage cookie settings through your browser. Most browsers allow you to refuse cookies or delete them at any time, as well as notify you when a cookie is stored.

• Third-party cookies: In some cases, we may use cookies provided by third parties, such as marketing partners, ad networks, and analytics tools like Google Analytics.

• Impact of browsing without cookies: Disabling cookies may negatively affect your browsing experience. Some features, such as automatic login or completing a purchase, may not work properly without cookies.

• More information about cookies: For more details, refer to your browser’s help page or online resources about cookie policies.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website and, if necessary, we will inform you by email. We recommend reviewing this policy periodically to stay informed.

9. Contact

If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us by email.

10. Other Important Information

This Privacy Policy applies only to our site and services. We are not responsible for the privacy practices of third-party websites accessed through external links on our site. We recommend reading the privacy policies of each website you visit.

11. Consent

By using our site and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Thank you for reading our Privacy Policy. We are committed to offering a transparent and secure service, always respecting your privacy and rights.

Updated in March 2025.